Victoria Cool Aid Society – Diversity, Equity & Inclusion Audit

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VICTORIA COOL AID SOCIETY engaged an external consulting firm, ADR Education in partnership with Rainwatch Advising, to conduct an independent audit of Cool Aid’s diversity, equity and inclusion culture and recommend a course of action for positive change and leadership in these areas. The purpose of this audit was to inform a course of action for Cool Aid to be more supportive of and responsive to the unique challenges faced by staff who are Indigenous, Black, People of Colour (POC), or members of the 2SLGBTQ+ community, as well as improve Cool Aid’s efforts to implement reconciliation initiatives and achieve progress on its goal to indigenize the organization.


The independent audit team (the audit team) designed a process to engage Cool Aid staff and conduct a review of Cool Aid’s policies, practices, and workplace environment to make informed recommendations about how Cool Aid can foster an inclusive and diverse workplace culture. All information gathered through the audit was treated as private and kept strictly confidential. The audit team ensured that all information received during the process was without attribution (i.e., names or other personal identifiers are not present in the data pool, or in this report).


The purpose of this report is to outline our approach to conducting this organizational audit, to acknowledge Cool Aid’s espoused values in regard to diversity, equity and inclusion, to share the audit team’s analysis and themes and provide recommendations for accomplishing the organization’s objectives.


Please note: This Report is for Cool Aid purposes and is not to be shared outside the organization

The presenter showed skill in weaving between theory and practice... from theoretical examples to sensitive hot topics.

ADR's approach is exceptional. They are able to take a complex subject and distill it into digestible components

Teaching methods are fantastic!

The team was effective. Our case was set for a two week trial but was mediated in one day!

I've seen a lot of manuals for this kind of thing in my time, and this one is by far the best.

Very accomplished presenters excited about what they are teaching...easy to be with and very approachable.

Excellent facilitating. Keeping on track, taking control at the appropriate times.

For our staff to see how the skills can be used specifically in their work makes them take notice.

Your ability to customize the course so it was directly relevant to the work we do made it all the more useful.